Care inc. is a community organisation set up to ensure low income consumers are treated fairly and have support to overcome debt.

 

Phone: (02) 6143 0044

E: clc.admin@carefcs.org

Information barriers, privacy and complaints

Information barriers

For the Consumer Law Centre to meet and maintain its accreditation requirements, it operates strict information barriers with the rest of Care Inc. services.

The Consumer Law Centre does not share client information with the Care Financial Counselling Team or No Interest Loan Scheme.  The Consumer Law Centre has separate staff, offices, databases and information security processes. Clients can be referred from one service to the other and information can be shared with the consent of the client.

Privacy Policy

Read our Privacy Policy.

Complaints Policy

The Consumer Law Centre of the ACT is committed to ensuring that any person or organisation using the CLC services can have their concerns addressed in ways that ensure access and equity, fairness, accountability and transparency.

Read our Complaints Policy.

"Ensuring low income and vulnerable consumers are treated fairly and to support them to overcome debt"

Care Inc. Financial Counselling Service © 2012 Disclaimer: This site is not intended to replace direct financial counselling or legal advice. Every effort has been made to ensure the information on the site is accurate. Although we will update it regularly, there may be mistakes and things may change.