a consumer being able to change their mind within three business days of purchasing a new or used car from a motor dealer (but not at a private sale)

a right to request an itemised bill, free of charge

if the goods or service do not meet a consumer guarantee (e.g. of being of acceptable quality), a right to ask for a refund, replacement or repair where the goods or service is valued under $40,000. A consumer can ask for a refund, replacement or repair if the goods are over $40,000 in value and normally bought for personal or household use.

a right for a refund in case of a “major failure” of goods and services, and the right to ask for compensation for damages or loss if the supplier could have reasonably foreseen a problem. (A retailer/store cannot override consumer guarantee rights, for example by stating on store signs ‘no refunds’ or ‘no returns’. This is unlawful.)